LuminaForge Apps LLP
Privacy policy
Last updated
LuminaForge Apps LLP, of Stoney Works, 8 Stoney Lane, London SE19 3BD, United Kingdom, operates luminaforgeapps.com and the iOS apps in our catalogue. This policy explains what we collect, why, and what you can ask us to do about it.
By accessing or using our Services you consent to the practices described in this policy.
01Information we collect
Personal data
- Contact data. Email address, used for account, support and communications.
- Device data. Device ID, operating system, model, language, IP address and analytics events, used to maintain and improve the Services.
We do not knowingly collect data from children under 13. Parents may contact us to request removal of such data.
02How we collect data
- Directly from you, when you sign up or contact support.
- Automatically, via analytics tools and third-party integrations.
03How we use your information
- To provide the Services and the account and support that go with them.
- To send communications you have asked for, where you have consented.
- To understand how the Services are used, and to improve them.
- To process payments for subscriptions.
04Legal bases for processing
| Purpose | UK GDPR / GDPR lawful basis |
|---|---|
| Account support | Contractual necessity |
| Marketing | Your consent |
| Analytics and ads | Legitimate interest |
| Payment processing | Contractual necessity |
05Sharing and disclosure
We share data only with trusted service providers under data processing agreements. We do not sell your data, and we do not share it for advertising. Third-party processors include Google Analytics, Mailchimp, Google Ads and Payoneer. Each is contractually bound to protect your data to UK GDPR, GDPR and CCPA standards.
06Cookies and tracking
We use cookies, beacons and similar technologies for analytics and ad functionality. We do not currently respond to automatic Do Not Track signals. You can manage your preferences through your browser settings.
07International data transfers
Your data may be processed in countries outside the UK and EEA, including the United States, under standard contractual clauses or equivalent legal safeguards.
08Retention
We retain data only as long as necessary for the purposes described above, after which it is securely deleted or anonymised. Marketing data is retained until consent is withdrawn.
09Your rights and choices
United Kingdom and European Union
You may request access, correction, deletion, restriction or portability of your data, or object to processing. Where processing is based on consent, you can withdraw that consent at any time.
California — CCPA and CPRA
As a California resident you have the right to access, delete and correct your personal information, to opt out of its sale or sharing, and not to be discriminated against for exercising those rights.
California — “Shine the Light”
You may request a list of the third parties with whom we have shared personal data for direct marketing purposes in the past year.
To exercise any of these rights, write tohelp@luminaforgeapps.com.
10Data security
We use industry-standard security measures to protect your personal data from unauthorised access, disclosure, alteration and destruction. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
11Changes to this policy
We may update this policy from time to time. The “last updated” date at the top of this page always reflects the current version, and material changes will be notified through the Services.
12Contact
LuminaForge Apps LLP, Stoney Works, 8 Stoney Lane, London SE19 3BD, United Kingdom.help@luminaforgeapps.com